Manually Collecting the DataColect logs from netbackup Appliance

Below is the procedure to collect the DC logs.

Use the below link:

http://www.symantec.com/business/support/index?page=content&id=HOWTO94186

If the link does not helps the use the below steps.
================= DC=================================

Login to to Clish—> Support–> DataCollect

* Go to elevate mode…

Login– Support— maintenance– (give the default password P@ssw0rd) elevate
* copy the files
# cp -avrp /tmp/DataCollect.zip /inst/patch/incoming
#chmod -R 777 /inst/patch/incoming/DataCollect.zip
Then open a share from clish menu
Login —- manage—- software — share open
Notice the share path.

* then mount the path from your local windows desktop using map a network drive option
and make sure that you use connect using different credential.

* copy the files from the network path then close the share

Login —- manage—- software — share closed

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